Contact us
For customer care, order questions, or general inquiries:
email us
info@karinagrimaldi.com
get in touch
What should I do if I entered the wrong address?
Contact customer support immediately before the order ships.
What happens if my package is lost?
Contact customer support for assistance with lost shipments.
What if I receive a damaged item?
Contact customer support immediately to report damaged items.
Can I cancel my order?
Orders may only be canceled before they are processed for shipping.
Will I receive an order confirmation?
Yes. Customers receive an order confirmation email after completing their purchase.
How do I know if my order was successful?
You will receive an order confirmation email after successful payment.